Preparing for the Next Generation

Keeping up with generational preferences is not always easy, but in foodservice it’s critical for lasting success. To help you stay ahead of what resonates with your target demographic(s), we’ve outlined a few generational shifts in key segments and a few trends that cross generational barriers.

THE NEXT GEN IS IN

Boomers in Healthcare
Born 1946-64
By 2030, all baby boomers will be over 65.1

HOW TO WIN:
• Cater to the increasingly female boomer population1
• Tap into their desire for elevated casual dining experiences1

Gen Z in B&I
Born 1997-2012
By 2030, Gen Z will make up 20% of the population1

HOW TO WIN:
• Cater to their desire for all-day
specialty and iced coffee1
• Offer prepared snacks that fuel their hustle

Gen Alpha in C&U
Born 2012-2025 By 2030, C&U will mostly serve Gen Alpha population1

HOW TO WIN:
• Amp up customization and visual appeal
• Offer
name brands they want1 and know they can trust

Gen Z in Restaurants
Born 1997-2012 By 2030, Gen Z will likely be the largest group of foodservice patrons1

HOW TO WIN:
• Cater to diverse tastes1 with Latin- and Asian-inspired flavors
• Heighten appeal with nutrient-dense foods1

GENERATIONAL CROSSOVER

 

Plant-Based Eating
Gen Z and millennials lead the plant-based movement BUT Boomers are most likely to self-identify as “flexitarians.”2

 

Adventurous Eating
We think of Gen Z and millennials as the plant-eating generation BUT Boomers like to explore new dishes when dining out.3

 

Snacking
Every generation leans towards snacks to satisfy a craving4 BUT Gen Z is the most likely group to “treat themselves” with a snack.4

Ready to plan for your future guests? Get in touch with your Smucker Away From Home representative to learn more about opportunities for cultivating cross-generational appeal.

1Technomic Activate: The Evolution of Demographics, Convenience, & Health, 2023.
2Datassential, Plant-Forward Opportunity Report, 2023.
3C-store Decisions, “Dining Habits of Baby Boomers Prove Insightful,” June 2022.
4Datassential, October 2023 FoodBytes on Snack Trends.

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